FAQs
Customer Service
If you have any questions or suggestions, please feel free to write to us at info@pixolo.de.
Of course we do. Here you can find our current job offers. You are also welcome to send us a speculative application if your dream job is not currently advertised.
Our photos and pixolo products
You can download the pixolo app free of charge from the Apple App Store or the Google Play Store.
We offer classic products like photo prints and photo strips as well as magnetic frames (our Frame Cards), which you can easily clip into one of our picture frames (Frame Boxes) and decorate them with Fun Stickers or stylish Magnet Clips.
Discover the whole product variety of pixolo:
Then you’re in the right place Take a look at our blog and get inspired. From beautiful collages to creative DIY ideas, it’s all here.
Feel free to share your creative treasures with us – #pixolo
Collection and payment
After opening the pixolo app, you can choose a store near you where you want to print your pictures within the next 48 hours.
You have 48 hours to scan the QR code in your selected store and print your images. After this time, your order expires and there are no costs for you (for data protection reasons, we do not store your images, of course).
It is free of charge and will always remain so.
You pay in the store – there are no hidden costs in the app.
Not yet, but we are working on it ☺
In the pixolo app, in the “Orders” section, you can see both your already printed orders (inactive) and the active ones.
Unfortunately, we cannot currently modify active orders in the pixolo app. However, you can delete them by clicking the “delete” sign in the upper right corner next to your job. But don’t worry, if you don’t print your photos within the 48 hours, your order will automatically expire without any cost to you.
We only store all active orders and images within the app for 48 hours. Since data protection is a top priority for us, we will automatically delete your order including images and all data from the pixolo app after this time. After all your most beautiful memories are only meant for you.
About pixolo
In a nutshell: With the pixolo app you can have pictures from your smartphone in your hands with just a few clicks.
Design your photos comfortably on your smartphone from home or anywhere in the world and print them at the nearest pixolo printer of your choice without waiting time. In addition to classic photo prints, pixolo offers you retro photos, photo strips, magnetic FrameCards and much more.
♡ STEP BY STEP ♡
♡ Open the pixolo app – and you’re ready to go!
♡ Click on the nearest pixolo store where you want to print your photos later on.
♡ Choose a pixolo product
♡ Upload your memories directly from your gallery or social channels
♡ Be creative – personalize them and add a special photo finish thanks to great filters, frame colors, fonts and more.
♡ Fill your shopping cart with your favorite products as you like
♡ Satisfied? Submit the order and look forward to your unique photos
♡ No stress at all – you have 48 hours to visit your pixolo store
♡ VSimply scan the QR code at the pixolo printer and receive your favorite photos directly as an instant print – without any waiting time
♡ You only pay in store, no hidden costs are waiting for you
♡ For the finishing touch – discover more pixolo products and spice up your photos with stickers or innovative frames
Let your photos shine!
You want to get in touch with us?
Just write to us at info@pixolo.de
We look forward to reading from you.
